Form P60 Financial Year 2022-2023 FAQ

Q When will I receive my P60?

A P60s are issued by PSC in batches.  They will all be issued by 31^st May 2023.

 

Q Can I call to Payroll Service Centre and collect my P60?

A Unfortunately, the sheer volume of P60s to be issued means that we cannot hold individual P60s for collection.

 

Q I am on ESS.  Why can I not access my P60?

A The facility to access form P60 has not been activated within HRPTS therefore only a paper copy is available and posted.

 

Q I need my P60 now.  Why will you not give me the information on this call?

A The Payroll Service Centre is bound by the Data Protection Act. This protects the employee from potential identity theft, fraud etc.  We have no way of being 100% sure of a caller’s identity, despite the measures taken to ensure security and therefore cannot risk the security of an employee’s information by releasing it over the phone.

 

Q My Annual Salary is £XXXXX.00 but according to my P60 I only earned £XXXXX.00.  Why is there a difference?

A The figure on the P60 is Taxable Pay.  This is your Annual Salary less Superannuation and Salary Sacrifice / GAYE.

Example

Band 5 Point 01: £24,907.00 per annum

Child Care Voucher: £243.00 per month = £2916.00 per annum

Cycle Scheme: £50.00 per month = £600.00 per annum

Superannuation: 24,907.00 – (2.916.00 + 600.00)

24,907.00 – 3,516.00 = 21,391.00 therefore Superannuation paid at 5.6% = £1,197.89

Taxable Pay: 24,907.00 – (2,916.00 + 600.00 + 1,197.89) = 20,193.11

 

Q I have more than one post but only received one P60.  Why do I not get a P60 for each post?

A P60s are issued per Payment Frequency and not per post that is;

If you have more than one post but they are paid on the same frequency e.g. two Monthly paid posts, then your figures will be totalled and one P60 produced.

If you have more one post and they are paid on different frequencies e.g. one Monthly post and one Weekly post, you will receive separate P60’s for each.

Please note that if you have more than one post on the same frequency but receives more than one P60 this is an indication of a potential error with the Multiple Employment Links.  These can only be corrected by HR, therefore you should contact their HR Department as soon as possible and request that the ME Links be checked.  Incorrect links can cause an underpayment of Tax.

 

Q Why is my work address listed as Belfast City Hospital / Altnagelvin Hospital etc?

A Every Trust has a vast number of Facilities and it is not possible to reflect that level of detail on the P60.  In place of the employee’s actual work address, everyone has the Headquarters of their Trust listed

 

Q Why have I not received my P60?

A If you have not received your P60, we would advise checking to ensure that your home address listed on HRPTS is the same as the address you currently use. We recommend regularly ensuring that your details on HRPTS are up to date.

In order for your P60 to be reissued, you need to contact your HR Department, once your details have been updated a new P60 will be issued to the correct address.

P60s will be continuously issued up to and including 31^st May 2023.  If you have not received a P60 by 5^th June 2023 please contact us again.

 

Q Can you email a copy of my P60 to me?

A For security purposes, copies of P60s can only be emailed to Trust email addresses e.g. Joe.Bloggs@westerntrust.hscni.net.

They can not be emailed to personal email addresses.  This is again due to the constraints of the Data Protection Act.  An email address does not give us enough assurance that the correct information is being issued to the correct employee.  This is why we only email to official assigned Trust email addresses.

Q I moved from one Trust to another during the year.  Why are my earnings from the first Trust not on my P60?